Fundo (“We”) is committed to protecting and respecting your privacy. We maintain a strict policy to ensure the privacy of your personal information is protected while you use our application via the Internet on the site https://fundo.id (“Platform”) and the services provided (“Service”).
INFORMATION COLLECTION
This policy (along with the terms of use of the Platform and other documents referred to therein) is the basis for collecting your personal data, or data that you provide to Us, which We will then process. Please read and carefully consider Our views and approach regarding your personal data. By visiting our site, you accept and agree to the approach described in this policy. If you do not accept these terms, we advise you not to provide personal information or continue using our site.
Information we may obtain from you includes:
- You may provide your information by filling in forms on our site or by corresponding with us via telephone, email, or other means, including the results of surveys we conduct. This also includes information you provide when you register with us, sign up for an event, subscribe to our newsletter, or report a problem with our site. The information you provide may include your name, address, email address, phone number, password, financial information, personal description, identification documents and photos, and other documents/information required for the implementation of Our Know Your Customer principles.
- Information We collect about you. In relation to your visit to our site, the following may be collected automatically:
- Technical information including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform.
- Information about your visit, including the Uniform Resource Locators (URL) clickstream to, through, or from our site (including date and time); products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to leave the page, and the phone number used to contact our customer service.
USE OF INFORMATION
Any information we obtain from you may be used for any of the following:
- To compile, store, use, and analyze your information, both in identifiable and aggregate, non-identifiable forms.
- To operate, maintain, improve, and deliver our services to you, support our business activities, and process transactions.
- To verify your identity.
- To register you as a user and identify you when you log into your account.
- To perform background checks and determine your eligibility for offers.
- To personalize your user experience and enhance customer service (your information helps us respond to your personal needs and service requests, and send marketing communications and account updates).
- To implement the Know Your Customer principles.
- To develop and improve our site (we continuously strive to enhance our site services based on the information and feedback we receive from you).
Examples: conducting risk assessments, statistical and trend analysis and planning, including data processing, credit, risk and anti-money laundering analysis, building and managing credit scoring models, conducting credit reviews and background checks, and storing your credit history and legal authorizations (regardless of whether such authorization has a direct relationship with Fundo or the Fundo Group) for current and future reference.
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, including our subsidiaries, our ultimate holding company, and its subsidiaries. We may also share your information with selected third parties including:
- Advertisers and advertising networks that need data to select and deliver relevant ads to you for services you request from us or that we believe may interest you.
- Analytics and search engine providers that assist us in the improvement and optimization of our site.
- Credit reference agencies for the purpose of assessing your credit score as a condition for us to enter into a contract with you.
- Authorities concerned with Suspicious Financial Transactions.
We may disclose your personal information to third parties:
- If Fundo or substantially all of its assets are acquired by a third party, in which case personal data held about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with a legal obligation, or to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Fundo, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
RIGHT TO OBJECT TO THE USE OF PERSONAL DATA
You have the right to ask us not to process your Personal Data for marketing purposes. We will inform you and seek your consent before using your Personal Data for such purposes or before disclosing your Personal Data to any third party for such purposes. You can exercise your right to object by checking certain boxes on the forms we use to collect your data. Even after giving your consent, you may withdraw it at any time by contacting us at support@fundo.id.
Any changes we make to our Privacy Policy in the future will be posted on this page and, if necessary, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
HOW FUNDO PROTECTS YOUR PRIVACY
We implement a variety of security measures to maintain the safety of your personal information when you use our site, log in, provide, or access your personal information. We use a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then stored in our secure database, accessible only by those authorized with special access rights and required to keep the information confidential.
While we strive to protect your personal information, we cannot guarantee the security of the data or content you transmit to us, and you do so at your own risk. If a breach of your information’s confidentiality or security occurs, we will notify you within a reasonable time so that you can take necessary protective steps and to inform you of the measures we have taken in response to the breach.
ADMINISTRATION AND MANAGEMENT OF YOUR PERSONAL DATA
(a) We will use reasonable efforts to ensure that your Personal Data is accurate and complete. If your Personal Data is likely to be used by Fundo to make decisions that affect you, or disclosed to another organization, it is your responsibility to inform us of any changes to your Personal Data that you initially provided. We are not responsible for relying on inaccurate or incomplete Personal Data due to your failure to inform us of such changes.
(b) We will also implement reasonable security arrangements to ensure your Personal Data is adequately protected and secure. Appropriate safeguards will be implemented to prevent unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage, and/or alteration of your Personal Data. However, we do not accept responsibility for any unauthorized use of your Personal Data by third parties due entirely to factors beyond our control.
(c) We will also take steps to ensure that your Personal Data under our control is destroyed and/or anonymized as soon as it is reasonable to assume that:
(i) the purpose for which the Personal Data was collected is no longer being served by the retention of such data; and
(ii) retention is no longer necessary for any legal or business purpose.
(d) If your Personal Data is to be transferred from any country in which you access this Site, we will comply with applicable laws in doing so.
COPYRIGHT
Copyright in relation to the content and publications on this site belongs to Fundo. Storing, copying, transmitting, or distributing the content or publications from this site is not permitted without Fundo’s consent. Please submit a request to Fundo beforehand.
LINKS
Electronic links to this site are not permitted without Fundo’s consent. Please submit your request to Fundo’s office in Jakarta or email support@fundo.id
Every effort has been made to ensure the accuracy of information and internet links contained on this site. However, due to the nature of the medium and potential disruptions, we are not responsible for any liability that may arise from the use or reliance on the information or links on this site.
We do not accept any responsibility for the content of any linked sites.
GOVERNING LAW
This legal notice and any matters related to this site are governed by the laws of the Republic of Indonesia and any disputes arising in connection with the above will be subject to the exclusive jurisdiction of the courts in Indonesia. If you encounter any issues with this site, please email support@fundo.id
Last Updated on March 27, 2024

